Delta Publishing Catalogue


Delta Business Communication Skills

Author: Louise Pile

ISBN: 9783125013216


E-mailing aims to develop both the skills and language needed to write effective business emails in English.

The units cover:

  • getting started
  • structuring your message
  • being clear and concise
  • choosing the right level of formality
  • getting the tone right
  • checking before you send

Six core units contain:

  • warmer to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills.
  • presentation and practice of core language connected to each skill.
  • over to you, which allows students to apply what they have learned to their real-life work situation.

In addition, the book contains:

  • a needs analysis to help learners to think about their strengths and weaknesses in English and to identify and prioritize their learning needs
  • a personal learning journal to help students monitor their learning during the course
  • a review to help consolidate the language work students have done in each unit
  • a reference section listing the vocabulary, grammar and phrases covered in each unit
  • an answer key, including suggested answers and audio scripts

Emailing is designed for classroom use, but is also suitable for self-study.

# Name Type Size
# Name ISBN
# Name Type Size
2Sample Unit.pdf55.37

Louise Pile

Bio coming soon.